Espace Aéro Privacy Policy

 

Last updated: May 5, 2026

 

Introduction

 

Espace Aéro (“Espace Aéro”, “we”, “us”, “our”) is committed to taking the necessary measures to comply with applicable principles and requirements regarding the protection of privacy and personal information, in accordance with applicable legislation.

This Privacy Policy (the “Policy”) applies to the services offered by Espace Aéro in the course of its activities, as well as to the website accessible at https://www.espaceaero.ca (the “Site”) and to any affiliated digital platform, including https://www.aeromontreal.ca and https://www.dronautiquequebec.com/.

 

Respecting your privacy is a priority for Espace Aéro. Our objective is to ensure the confidentiality and security of the personal information you provide to us and to protect it in accordance with applicable privacy laws.

In this Policy, personal information means any information that can identify an individual, directly or indirectly.

By continuing to browse our Site, you acknowledge that you have read this Policy and consent to the practices described herein. If you do not agree with this Policy, we ask that you do not use our Site.

 

Personal Information Collected and Purposes

 

As part of our activities, Espace Aéro may collect personal information about you. We only collect the information necessary to provide our services and fulfill our mission.

 

When you contact us

When you contact us by email, phone, web forms, social media, mail, or in person, we may collect your name, email address, mailing address, phone number, as well as the name of the company or organization you represent.

This information allows us to respond to your requests, provide you with the information or services requested, and follow up on your inquiry.

 

Newsletters and communications

When you subscribe to our newsletter or agree to receive communications from Espace Aéro and Aéro Montréal, we collect your name and email address in order to send you information about our activities, initiatives, events, or promotions that may be of interest to you.

You may update your preferences or unsubscribe at any time using the link provided in our communications.

 

Participation in programs and initiatives

When you participate in programs, projects, calls for proposals, or innovation initiatives offered or coordinated by Espace Aéro, we may collect the information required to manage your participation, ensure reporting obligations, and comply with contractual or administrative requirements.

 

Events and missions

When you register for an event, activity, or mission organized or supported by Espace Aéro, we may collect your name, contact details, organization, and any relevant information related to your participation, including any dietary restrictions you provide.

Photos or videos may also be taken during these events for communication and promotional purposes.

 

Surveys

When you respond to a survey conducted by Espace Aéro or Aéro Montréal, the information collected is used to improve our services, guide our strategies, support decision-making, and achieve internal objectives.

 

Applications and recruitment

If you apply for a position at Espace Aéro, we will collect the information you provide, including your name, email address, résumé, and professional background, in order to assess and process your application.

 

Automatically collected data (cookies)

When you visit our Site, certain information may be collected automatically through cookies or similar technologies. For more information, please refer to the Cookies and IP addresses section below.

 

Payments

When fees apply to one of our services, payments by credit card are processed through secure external platforms. Espace Aéro does not collect or retain any credit card information.

 

Confidentiality and Security of Personal Information

Espace Aéro maintains the confidentiality of your personal information and ensures it is only used in accordance with this Policy or applicable laws.

We have implemented reasonable security measures to protect your personal information against loss, theft, misuse, or unauthorized access, including appropriate technological and organizational safeguards.

However, no data transmission over the Internet is completely secure. As such, Espace Aéro cannot guarantee the absolute security of information transmitted electronically.

 

Retention of Personal Information

 

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or administrative requirements.

When no longer required, such information is securely destroyed or anonymized in accordance with applicable laws.

 

Hosting and Transfers Outside Québec

Personal information may be stored on servers belonging to Espace Aéro or third‑party service providers. This information may be stored or processed outside Québec or Canada and may be subject to the laws of those jurisdictions.

Espace Aéro ensures that its service providers offer adequate safeguards for the protection of personal information.

 

Cookies and IP Addresses

Anonymous technical data may be collected, such as IP address, browser type, operating system, pages visited, date and time of access, and referring websites.

This data is used to administer the Site, improve user experience, analyze traffic, and deliver relevant content.

Except for essential cookies, you may accept or decline cookies using the cookie management tool available on the Site.

 

Third‑Party Websites

The Site may contain links to third‑party websites. This Policy does not apply to those sites. Espace Aéro disclaims any responsibility for the policies, practices, or actions of such third parties.

 

Your Rights

You have the right to access, correct, update, or request the deletion of your personal information, subject to applicable legal obligations.

To exercise these rights, we may request information to verify your identity.

 

Changes to the Policy

Espace Aéro reserves the right to modify this Policy at any time. Any changes will be posted on the Site. Continued use of the Site following such changes constitutes acceptance of the revised Policy.

 

Contact Us

For any questions, concerns, or complaints regarding this Policy or the handling of your personal information, you may contact our Privacy Officer at:

 

📧 prive@aeromontreal.ca

 

Last updated: May 5, 2026